At Snap and Mingle, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, process, and protect your data when you use our services.
At Snap and Mingle, we collect, process, and store various types of user data to provide and improve our services. This section outlines the types of data we collect, how we use it, and how we manage and protect your information.
1. Registration Information:
- Name
- Email address
- Date of birth (to verify you are over 18)
2. Game and Matchmaking Data:
- Answers to social game questions
- User preferences and interests
3. Images:
- Photos uploaded by users
- Images taken during Snap and Mingle events
4. Website Usage Data:
- User behavior and interactions on our platform
5. Social Media Interactions:
In addition, when you "like" or "follow" us on Facebook, Instagram, Twitter or other social media sites (to the extent we provide that capability), we may collect some information from you including your name, email address, and any comments or content you post relevant to us. We likewise may collect your information if you sign up for one of our promotions or submit information to us through social media sites.
We offer Google and Facebook authentication as login options. When you choose to log in with Google or Facebook, we process and store the following information:
- Name
- Google or Facebook authentication ID
- Date of birth (which you provide separately)
This information is used to create and manage your account, as well as to verify your age.
We use the collected data for the following purposes:
1. To provide and personalize our services
2. To improve the quality of our social games and matchmaking algorithms
3. To verify user age and identity
4. To analyze and enhance user experience on our website
5. For quality control and security measures
If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to analyze your use of such Services or functionality. For instance, if you supply Personal Data relating to your identity or qualifications to use certain portions of the Services, we will use that information to make a decision as to granting you access to use such Services and to assess your ongoing qualification to use such Services.
We may also use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, to better understand our Users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.
In an ongoing effort to understand and serve our Users better, we often conduct research on our customer demographics, interests and behavior based on Personal Data and other information that we have collected. This research is typically conducted on an aggregate basis only that does not identify you. Once Personal Data is in an aggregated form, for purposes of this Privacy Policy, it becomes Non-Personal Data.
We may process and analyze your data in the following ways:
1. Analyzing game answers to improve matchmaking accuracy
2. Performing image analysis for quality control and facial recognition
3. Studying user behavior to enhance website functionality and user experience
You can update your profile information at any time, including your name, email, and phone number. We also offer various notification preferences for promotions and events via email and SMS. You can manage these preferences in your account settings.
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets. We may also disclose your Personal Data in the course of due diligence for such an event. You acknowledge and agree that any successor to or acquirer of Snap and Mingle (or its assets) will continue to have the right to use your Personal Data and other information in accordance with the terms of this Privacy Policy.
Snap and Mingle directly integrates with Eventbrite, Evvnt, and Universe for ticket sales and event management. When you purchase tickets through these platforms, your personal data will be collected and processed according to their respective privacy policies. We use webhooks to receive real-time updates about ticket sales and event information from these integrated platforms.
We also market and sell tickets on various other platforms to reach a wider audience. These platforms may include, but are not limited to, social media sites, event discovery services, and ticketing websites. When you purchase tickets through any of these external platforms, the transaction is processed entirely on that platform, and Snap and Mingle does not receive your personal data directly.
To facilitate ticket sales and event management, we may share necessary personal data with our directly integrated service providers (Eventbrite, Evvnt, and Universe). This data sharing is limited to what is required for the transaction and service provision.
We use Authorize.net to process payments securely on our website. For record-keeping purposes, we store the last four digits of the credit cards used for transactions. We do not store full credit card numbers or other sensitive payment information.
We may store Personal Data itself or such information may be stored by third parties to whom we have transferred it in accordance with this Privacy Policy. We take what we believe to be reasonable steps to protect the Personal Data collected via the Services from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and destruction.
We take the security of your data seriously and implement appropriate technical and organizational measures to protect it. Your data is stored on secure servers and is only accessible to authorized personnel.
However, no network, server, database or Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us electronically. Please keep this in mind when disclosing any Personal Data.
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. You may request the deletion of your account and associated data at any time. Upon request, we will delete or anonymize your personal data, except where we are required to retain certain information for legal or legitimate business purposes.
For payment records, we retain the last four digits of credit cards used for transactions for as long as necessary for record-keeping, accounting, and legal compliance purposes. This retention is typically for a period of [specify time period, e.g., 7 years] after the transaction date, unless a longer retention period is required by law.
We may retain your Personal Data as long as you are registered to use the Services. You may delete your account by visiting the Account Settings page. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes. For sales customers and prospects, we retain your data as long as we maintain a relationship with you and for a limited period of thereafter as necessary to meet business and legal requirements.
We do not sell your personal information or images to third parties without your express consent. We may share anonymized or aggregated data with partners for analytical or improvement purposes.
We may also share your Personal Data with our parent companies, subsidiaries and/or affiliates for purposes consistent with this Privacy Policy. Our parent companies, subsidiaries and affiliates will be bound to maintain that Personal Data in accordance with this Privacy Policy.
We may disclose your Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to:
(a) comply with a legal obligation,
(b) protect or defend our rights, interests or property or that of third parties,
(c) prevent or investigate possible wrongdoing in connection with the Services,
(d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or
(e) protect against legal liability.
You have the right to:
1. Access your personal data
2. Correct inaccurate or incomplete data
3. Request deletion of your data
4. Object to or restrict certain data processing activities
5. Request a copy of your data in a portable format
To exercise these rights or for any questions about your data, please contact our Data Protection Officer at [insert contact information].
While we carefully select our third-party service providers and require them to protect your personal data, we are not responsible for their privacy practices. We encourage you to review the privacy policies of Eventbrite, Evvnt, Universe, Authorize.net, and any other third-party services you interact with through our platform or when purchasing tickets to our events.
Please note that when you purchase tickets through external platforms not directly integrated with Snap and Mingle, those transactions are governed by the respective platform's privacy policy and terms of service. Snap and Mingle does not receive personal data from these external ticket sales, and our ability to assist with issues related to such purchases may be limited.
At Snap and Mingle, we use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our website. We use the following types of cookies:
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You may not opt-out of these cookies. They include:
- Session cookies: Used to maintain your session while you're logged in.
- CSRF token cookies: Used to prevent cross-site request forgery attacks, enhancing the security of your interactions with our site.
These cookies enable us to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. They include:
- Authentication cookies: Used to remember your login status and keep you logged in across sessions.
- Preference cookies: Used to remember your settings and preferences, such as notification preferences for promotional emails and SMS.
We use cookies for the following purposes:
1. To provide a personalized experience by remembering your preferences and settings.
2. To maintain your authenticated session across our website.
3. To enhance the security of our website and protect against fraudulent activities.
4. To remember your notification preferences for promotional and event-related communications.
Most web browsers allow you to control cookies through their settings preferences. However, limiting the ability of websites to set cookies may worsen your overall user experience. If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
This Privacy Policy does not apply to any Personal Data that you provide to another User or visitor through the Services or through any other means, including to Organizers on event pages or information posted by you to any public areas of the Services.
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We encourage you to periodically review this page for the latest information on our data practices.
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